Shipping & Returns
Returns & Exchanges – Anowara Jewels
At Anowara Jewels, we want you to be completely happy with your purchase. If your piece isn’t quite right, we offer returns, exchanges, or store credit depending on the item.
What’s Eligible
- Items (excluding earrings) may be exchanged, returned for a refund, or returned for store credit within 7 days of delivery.
- Jewellery must be unused, unworn, and in original packaging.
- For hygiene reasons, earrings and other pierced jewellery cannot be exchanged or returned.
How It Works
- Contact us within 7 days of receiving your order.
- Once approved, ship the item(s) back to us (return shipping costs are the customer’s responsibility).
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After inspection, we’ll issue your refund, exchange, or store credit (valid for 6 months).
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we’ll make it right.
Shipping & Delivery
At Anowara Jewels, we aim to deliver your jewelry quickly and securely.
UK Shipping
- UK Fast Shipping: Flat rate of £3.80 per order.
- Free Fast Shipping: Enjoy free UK delivery on orders over £50.
- Delivery Time: Orders are shipped with an estimated delivery in 2–3 working days.
- Tracking: Once your order has shipped, you’ll receive a confirmation email with tracking details.
International Shipping
- International Shipping: Yes, we ship worldwide! Delivery times vary by country and customs clearance, but most orders arrive within 7–14 business days. Costs are calculated at checkout.
Please note: Shipping times may be affected by holidays, customs, or unforeseen delays with the courier.
International Customs & Duties
International orders may be subject to customs fees, import duties, or taxes set by the destination country. These charges are not included in your order total or shipping cost, and are the responsibility of the customer. Unfortunately, we cannot predict or control these fees, as they vary by country.